Shipping policy
Order Processing
All Products are made to order and produced individually after purchase using a print-on-demand production model.
Orders are typically processed within 2–7 business days before shipment.
Production times may vary depending on:
- Product type,
- order volume,
- seasonal demand,
- and production partner availability.
Shipping Destinations
We currently ship to selected countries within the European Union as well as to:
- the United States,
- Canada,
- Australia,
- New Zealand,
- Singapore
- and the United Arab Emirates.
If your country is unavailable at checkout, please contact us.
Estimated Delivery Times
Estimated shipping times after dispatch are between 3-10 business days.
Please note that delivery times are estimates only and are not guaranteed.
Actual delivery times may vary due to:
- customs processing,
- local courier delays,
- weather conditions,
- peak seasons,
- public holidays,
- or circumstances beyond our control.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.
Split Shipments
Products from the same Order may occasionally be shipped separately depending on:
- production location,
- Product availability,
- and logistics optimisation.
Customs Duties & Import Taxes
For deliveries outside the European Union, customs duties, import taxes or local handling fees may apply.
Such charges are the responsibility of the Customer.
Delayed Shipments
While we work with trusted production and logistics partners, delays may occasionally occur.
Nomaddika is not responsible for delays caused by:
- customs clearance,
- courier disruptions,
- force majeure events,
- or circumstances outside our reasonable control.
Damaged or Lost Orders
If your Product arrives damaged, defective or incorrect, please contact us within 7 days of delivery at:
Please include:
- your order number,
- photographs of the Product,
- photographs of the packaging,
- and a brief description of the issue.
We will work with our production and shipping partners to resolve the matter as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an Order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.